The personal action plan was implemented in July 2001. It emphasises the support given to job seekers and the prevention of long-term unemployment. An initial interview allows the job seeker to be directed towards a service that entitles them to a range of provisions. This service varies according to the unemployed person's profile. Therefore, former managers and lower management are more often directed towards a level of service that gives them more autonomy. Unemployed people further removed from the labour market, such as those receiving income support (RMI) or welfare benefits, receive more support. A third of job seekers benefit from at least one provision, with half of them attending a workshop.